...

Privacy Policy

Who we are

Suggested text: Our website address is: https://dommarservices.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Dommar Services values our customers (“you”) by respecting and protecting their privacy. This privacy policy reflects our responsible approach to data protection by describing how, when, and why we require you to submit your personal/private information, how we process your information by using and storing it, how we share it and under what circumstances, and how we protect it. This policy also explains our website uses cookies. You can use our services by submitting your personal information, and by doing so, you agree to our data collection, utilisation, storage, and disclosure activities.

1: Information We Collect

We may collect two types of information, including personal and non-personal information, from you:

  • Name, address, phone number, and email address.
  • Account information for billing and invoicing.
  • Details regarding the waste materials or services you contact us.

Besides personal information, our website automatically gathers non-personal or technical information, such as the following, but not limited to:

  • Operating system
  • IP address
  • Browser type
  • Website pages or services you visit

2: Use of Your Information

  • Your personal information can help us deliver the requested services seamlessly and on time.
  • Your personal information can help us reach you to discuss the services you requested, helping our customer support representative respond to your inquiries immediately and update you about anything you need.
  • Your personal information can help us process your payment and effectively manage billing.
  • Your personal information can help us improve our website and services while adding excellence to your experience with us.

3: Sharing/Disclosure of Your Information:

We work with trusted third-party service providers who cooperate as our partners by helping us deliver our services without any hitch. Whenever these third-party service providers request us, we may share or disclose your information with or to them. These third-party service providers are bound contractually and legally to preserve your information’s security and confidentiality. Any applicable law or regulatory authorities operating under the Government may also require us to disclose your information, and we are legally bound to do that. 

4: Storage and Security

We ensure that you are 100% confident while providing your personal details to us via our website, and we recognise that online data protection and security are essential. We thus take strong security measures encrypting your information, including Secure Sockets Layer (SSL) software, to ensure that your information is protected from unauthorised individuals, entities, and access and prevent it from unintentional or unauthorised handling, sharing, misplacement, eradication, ruin, manipulation, and damage.

As the online data transmission is not entirely secure, we do not guarantee 100% security of the information you share with us using your Internet connection. You agree to the Internet’s inherent security implications, suggesting that we shall not be held responsible for any losses or damages resulting from this occurrence.

5: Use of Cookies

Our website uses cookies that help us make your browsing experience excellent. As small text files, cookies are kept on your computer/device when you come to our website, enabling us to analyse traffic coming to our website and improve its functionality. If you use our website or services, you agree to our use of cookies as thoroughly described in a separate section of the Cookies Policy.

6: Your Rights

You have the following rights under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (the UK’s implementation of the GDPR):

  1. Access to personal data
  2. You can request a copy of the personal information you provided to us. You can make your request by contact via email or phone number. You are responsible for including accurate details so you can identify yourself and other pertinent information to help us fulfil your request immediately. We will take up to a month to deal with your request.

  3. Correction of personal data
  4. You have the right to request us to amend and correct any incorrect information included in your personal details.

  5. Right to withdraw consent
  6. Although your consent is necessary for us to process your data, you also have the right to withdraw that consent.

  7. Right of removal
  8. Whenever you notice no valid reason to continue processing your data/information, you have the right to request us to remove your personal data from our database. You can exercise this right only in specific situations, meaning it’s not an assured or unconditional right. Any requirement related to laws or regulations retaining your records will take precedence.

  9. Right to data portability
  10. You have the right to data portability (the ability to move data among programs, computing environments, or cloud services). You have the right to exercise this right when you need to transfer your personal information submitted to our website to other entities, organisations, websites, devices, or cloud services. By exercising this right, you can access the information you provided to us, which was crucial for us to ensure seamless service/product delivery.

  11. Right to restrict processing of personal data
  12. Certain circumstances may give you the right to request us to stop our processing of your information. Although we may fulfil your request, we will still have the authority, consent, or permission you gave to store/hold your information. However, your consent shall be required for any other data processing; limited exemptions apply.

7: Changes to the Privacy Policy

We reserve the right to change or update this Privacy Policy whenever needed. We advise you to visit this policy from time to time, especially during the contractual period. If you continue using the website and its services/products even after changes are made to this policy, we will assume that you agree to our privacy policy and accept changes.

Contact Us

We are always available to answer your questions or address concerns about our Privacy Policy and personal information processing practices. Please get in touch with us at office@dommarservices.com